The Columbia-Richland 9-1-1 Communications Center provides 24/7/365, 9-1-1 Emergency Dispatch and Public Service response to citizens and user agencies for both the City of Columbia and Richland County.
Services provided include, but are not limited to, emergency and non-emergency requests for service, dispatch of Police, Fire and Richland County Emergency Department, to include EMS.
Learn more about CRC 911; we are, what we do, and how our work impacts our community!
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Greetings Columbia and Richland County Citizens,
The Columbia Richland 911 Communication Center is currently undergoing the CALEA Accreditation process and we would like your feedback, as your voice is important to our overall goal in serving the community.
The purpose of this public portal is to receive comments regarding our compliance with CALEA standards. The comments can be commendations or concerns as each provides our agency with information that supports our continuous improvement, as well as our commitment to professional excellence.
You may use the following link: https://cimrs2.calea.org/121. This link is specific to the Columbia-Richland 911 Communications Center. There will be no response other than an acknowledgement to your submission. Additionally, the information received will only be considered in context to its relevancy to compliance with standards and the tenets of CALEA® Accreditation. If you have questions related to the accreditation process, please direct them to our Accreditation Manager, Felicia.princeheath@columbiasc.gov.
Please note, CALEA is not an investigatory body and subsequently the public portal should not be used to submit information for such purposes.
Thank for your support.
Columbia-Richland 911 Communications Headquarters is conveniently located on the ground floor of the the Columbia-Richland Fire Department Headquarters.
1800 Laurel Street
Columbia, SC 29201
Non-Emergency Phone: (803) 252-2911
Administration phone: (803) 988-8005
Fax: (803) 255-8139
