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An Equal Opportunity Employer

Call Taker – Answers incoming emergency and non emergency voice and Text Telephone (TTY) calls from the public. The Call Taker  determines the nature of the call, assigning priority to the call while simultaneously entering information into a Computer Aided Dispatch (CAD) System. The Call Taker  provides lifesaving and pre-arrival instructions to callers in emergency medical situations while responders are en route.
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Telecommunicator – Dispatches the appropriate agency (e.g., Police, Fire, and/or Emergency Medical Services), to the incident location through use of a radio and Computer Aided Dispatch (CAD) System; coordinates multi-unit, multi-jurisdictional response calls. The Telecommunicator maintains constant awareness of available response units, in order to dispatch calls appropriately and efficiently.

Click here to apply for:

Dayshift Call-Taker

Night Shift Call-Taker

Day Shift Dispatcher

Night Shift Dispatcher

 

Career Paths – There are many opportunities for advancement, with progressively higher pay: Shift Supervisor, Shift Manager, and Administration.

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EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The City of Columbia does not discriminate on the basis of age, disability, gender/sex, race, color, religion, national origin, veterans’ status, or genetic information. The City of Columbia is an Equal Employment Opportunity Employer.

THE HIRING PROCESS

To apply for and view our current job vacancies, visit the City of Columbia Career Portal. Once you have selected your positions of interest, please take the opportunity to review the City of Columbia’s The Hiring Process. For your convenience, we have created a step by step process including expectations and what to expect as a candidate of consideration.